1. Who We Are

The Car Doctors is a mobile vehicle service provider operated by:

KLASIQA LIMITED

Company Number: 15183611

United Kingdom

We provide services including vehicle detailing, cosmetic body repairs, and other vehicle appearance services across Suffolk and surrounding areas.

2. Information We Collect

When you use our website or request a quote, we may collect the following information:

Personal Information

• Full name

• Phone number

• Email address

• Postal code

• Vehicle details (year, make, model)

Technical Information

When you visit our website, certain information may be collected automatically, including:

• IP address

• Browser type

• Device information

• Website usage data

This information helps us improve our website and services.

3. How We Use Your Information

We use the information you provide to:

• Respond to quote requests

• Contact you regarding your booking

• Provide vehicle services

• Send service updates or confirmations

• Improve our website and marketing performance

We will not sell or rent your personal data to third parties.

4. Marketing and Communications

By submitting your contact details through our website, you agree that we may contact you regarding your enquiry or booking.

We may contact you via:

• Phone

• SMS

• Email

You may request to stop receiving marketing communications at any time.

5. Cookies and Tracking Technologies

Our website may use cookies and tracking technologies to improve your experience and measure advertising performance.

This may include tools such as:

• Google Ads

• Google Tag Manager

• Website analytics tools

These tools help us understand how visitors interact with our website and improve our services.

6. Advertising and Conversion Tracking

We may use online advertising platforms such as Google Ads to promote our services.

These platforms may collect information about how visitors interact with our website in order to measure the effectiveness of our advertising.

In some cases, anonymised information provided through forms may be securely used to improve advertising performance through features such as enhanced conversion tracking.

7. Data Storage

We take reasonable steps to protect your personal information.

Your information may be stored securely within our customer management systems and communication tools used to manage enquiries and bookings.

We retain personal data only for as long as necessary to provide services or comply with legal obligations.

8. Your Rights

Under UK data protection laws, you have the right to:

• Request access to the personal data we hold about you

• Request correction of inaccurate information

• Request deletion of your personal data

• Object to certain types of data processing

Requests can be made by contacting us using the details below.

9. Third-Party Services

Our website may include links to third-party services or platforms. These services have their own privacy policies, and we are not responsible for their practices.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Any changes will be posted on this page with an updated revision date.

11. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact:

The Car Doctors

Operated by KLASIQA LIMITED (15183611)

Website: www.thecardoctors.co.uk

Email: [email protected]